We recently received Customer Service Excellence accreditation, and pride ourselves in delivering better customer service for developers, landlords, leaseholders, tenants, and suppliers.

But we also believe that professionalism doesn’t need to come at a premium. Through years of property expertise and efficient budgeting, we’re able to keep costs low for all our customers. You’d be amazed how much we can save on your service charge!

And lastly, we believe in the power of innovation. Sitting still is simply not in our DNA. Whether it’s through new technology, or harnessing the power of social media, we’re constantly searching for new ways to make your experience smoother, simpler, and speedier.

Transparency

Transparency breeds trust and is the foundation trust and is the foundation of our great team work. This extends to our customers as we firmly believe in being an open and honest business.

Communication

Rynew aim to provide accurate and timely information through a variety of communication methods to suit your needs.

Team Work

Rynew employees and business partners all contribute to our excellent standard of team work which leads to the continued success of the business.

Integrity

Rynew employees and business partners all contribute to our excellent standard of team work which leads to the continued success of the business.

Meet the team

We have two dedicated property managers, each working with a highly skilled property assistant. Then there’s our back office of specialists to support their work, including the service charge accountant, and the sales and marketing team.

So here’s a chance to put some names to the faces (or, if you’ve spoken to us on the phone, a name and a face to the voice!).

We’re the first to admit that not many property management companies have a Creative Director, and the first thing most people ask is “what does a Creative Director do?” The answer, in Desmond’s words, is simply “have fun!”

Desmond creates marketing materials for both print and the web, liaises with clients, and constantly looks for new, innovative ways to grow the business. Since joining the company, his work has massively increased Rynew’s brand awareness, and made a huge impact of the company’s web and social media presence. Look forward to more exciting ideas in 2017! You can follow Desmond on Twitter at @desmondmoreira

Daren Touhey | Founder

Daren is the driving force behind our mission to offer efficient, low-cost property management. He’s a truly hands-on leader who likes to get stuck in – as any contractor trying to get one over on us has soon found out! He is constantly searching for new ways to reduce both the costs of property management and the financial risks for our clients. Daren named Rynew after his son, Ryan, who was born shortly before the company was founded. With the new arrival and the new business venture coming so close together, the combination of “Ry” and “New” just seemed to make sense.

Laura Haslin | Marketing Manager

Marketing runs through the veins of our ‘Marketing Manager’ as she is tasked with increasing our brand awareness and delivering better customer experience. With over 10yrs marketing experience, Laura leads the company into the digital age as we developed a digital marketing strategy to understand our customer needs. Rynew is keen to make improvements through real time feedback and to better understand the needs and wishes of our customers. Laura is leading Rynew into new and emerging markets to seek new business as Rynew look to expand its service offerings.

Suzi Newton | Graphic Designer

What Desmond’s fertile brain can conceive, Suzi’s keyboard and mouse can achieve! Known as Desmond’s “right hand woman”, she brings his ideas to life on paper and on the web with consummate ease. Suzi creates all of our marketing materials, and is responsible for creating and maintaining our strong brand identity, ensuring that we are always represented correctly and professionally.

Amy Rowe | Property Manager

Amy has been working in the industry for a few years and has joined the Rynew team to add her own mark on how we deliver service.
With a passion for the outdoors (go ape regular) and care for customers, Amy brings energy and experience to a fast paced environment. Her qualities compliment the teams and Amy adds real value to her colleagues.

Marie Wakeling | Property Manager

Marie is always looking to broaden her horizons and learn something new – whether it’s visiting new countries when she’s not working, or adding to her extensive property management experience when she is.
That way, she can be even better placed to help residents, whether it’s checking the development is run correctly, or simply by making sure they know exactly what Rynew does and what we can do for them. Her mantra is “we must always remember that this is someone’s home.

Chris Dunn | Service Charge Accountant

A keen triathlete who’s now been racing for 11 years, Chris knows better than any of us how to keep going when things get tough! And with 5 years’ experience at the iconic Peabody Trust, he brings a wealth of property finance knowledge to the Rynew team. As a landlord himself, he has seen property management from “the other side”, which gives him the perfect insight into the standards leaseholders hold us to.

Join us

Our vision is to be the greatest property management company in the region and to accomplish this, we need to find the best people to achieve our vision. If you are interested in working for us or want to find out more about how we do property differently the please complete the short form below and we will keep you posted of any up and coming vacancies.

To find out more information on joining our team, please contact us at
connect@rynew.co.uk

Work within the community

Newbury Central, Ilford (240 units)

We inherited this development along with half a million pounds of debt. Residents wee overcharged, suppliers overpaid, and they were behind on basic repairs and maintenance.

Just 2 years after we took over, all services and maintenance were back on track, and we’d not only balanced the books but even built up a reserve fund too.

Images MCL, Gants Hill

This fantastic development had really been let down by lazy property managers. Faults and complaints were endemic, and any “solutions” were just papering over the cracks.

We overhauled the systems operating the main entrance and the communal lights. One re-wire later and we reduced the light failure by 90%, as well as fixing the broken intercom once and for all.

Speak to one of our team about how Rynew can help in your community

Email us at: connect@rynewproperty.com